Privacy Policy
Last Modified: 7.27.23
Zeplug U.S.A. LLC (“Zeplug,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients, individuals interested in our business, and visitors to our website, zeplug.com (the “Site”). This Privacy Policy explains our privacy practices and the types of information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, as defined by applicable privacy laws (“Personal Information”) that we may collect or receive from the Site; any of our affiliates and subsidiaries’ websites; any other web address, mobile site, or application controlled by Zeplug that links to this Privacy Policy. Please note, this Privacy Policy does not apply to our information collection practices in the European Union (EU) or United Kingdom (UK), for more information about our privacy practices in the EU and UK please refer to our separate GDPR privacy policy.
By accessing and using the Site, or otherwise providing information to Zeplug, you consent to the terms of this Privacy Policy, and consent to our privacy practices described herein including our use and disclosure of your Personal Information. If you do not agree to the terms and conditions of this Privacy Policy, then please do not provide us with your information. Please note, however, that if you choose to limit the information that you provide to us while using the Site, you may not be able to use or participate in certain features of the Site.
We may update this Privacy Policy from time to time to reflect changes to our privacy practices. We will notify you of any changes to this Privacy Policy by posting the revised or updated Privacy Policy and its “Last Modified” date on the Site. If the revision or modification is material, we will provide you notification via email. Your continued use of the Site after the “Last Modified” date constitutes your acceptance of and agreement to the Privacy Policy and its revisions or updates. You should periodically read the Privacy Policy to learn of any revisions or updates.
During your use of the Site, Zeplug collects both Personal Information and non-personally identifiable information about you in various ways, including
We may collect the following types of Personal Information and other information directly from you when you use the Site to subscribe to our newsletter, download our brochure, fill in contact forms on the Site, or communicate with our team. We may collect the following types of Personal Information:
Zeplug and third-party service providers may automatically collect information about you when you use the Site. Like many other websites or apps, Zeplug and its providers may collect and store information that is generated automatically as you navigate through the Site. This information is primarily needed to maintain the security and operation of the Site, and for our internal analytics so that we can improve the Site. This information includes:
In some instances, Zeplug may receive Personal Information and/or anonymous data about you from other parties, such as our affiliates, business partners, and service providers. That information may be obtained online, offline, or through publicly available resources. We may combine this information with the information you provide, and other data we already have about you.
We may also receive information about you from social media platforms, when you interact with us on those platforms, access our social media content, if you use a third-party account to sign-in to the Site, or link a third-party account to your account. Please note that the information we may receive from those third parties (such as Linkedin and Twitter) is governed by the privacy settings, policies and/or procedures of the applicable platform, and we strongly encourage you to review them before submitting any information using a social media platform.
We use your Personal Information for a variety of purposes, including to:
Except as otherwise described in this Privacy Policy, we do not sell, share, rent, or otherwise disclose your Personal Information that we collect from the Site to any third parties for monetary or other valuable consideration, unless stated below or with your consent:
We may share and disclose de-identified and/or aggregate analytics with third-party partners for the purposes described in this Privacy Policy or where it is collected, or any other legal purpose, including, when and where applicable, sharing and disclosing non-personally identifiable information combined with Personal Information.
We strive to provide you with choices regarding how we use the Personal Information you provide to us. Please understand that if you choose not to disclose information to us, it may affect your ability to use some features of the Site. We have created mechanisms to provide you with the following control over your information:
We may also use third-party advertisers, ad networks, and other advertising, marketing, and promotional companies, to serve advertisements about the Zeplug Services. Such third parties may gather information about your visit to the Site, monitor your access or market Zeplug Services or services to you, monitor the ads you view, click-on, or interact with, when they were delivered, and the screens and pages that they are on. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
We and our service providers may use information about your interactions with the Site to predict your interests and select the ads you see on and off the Site. This is known as interest-based advertising. In providing interest-based ads, we follow the Self-Regulatory Principles for Online Behavioral Advertising developed by the Digital Advertising Alliance (“DAA“). For more information about interest-based advertising and how you can opt out, visit:
From time to time if you have supplied your email address, we may send you marketing or informational emails. If you prefer not to receive any or all of our marketing and promotional communications, you may opt-out of these communications by following the opt-out prompts on these communications. You also may ask us not to send you other marketing or informational communications by contacting us as specified in the Contact Information section below, and we will honor your request. Please note that even after you are removed from our marketing lists, we may still send you non-promotional communications, such as responding to your support requests.
Some browsers have a “Do Not Track” (“DNT”) feature that lets you tell websites and online services that you do not want to have your online activities tracked. Such browser features and industry standards are not uniform. As such, Zeplug does not monitor or respond to DNT browser requests. If a standard is adopted that we must follow in the future, then we will inform you about that practice in a revised version of this Privacy Policy.
The Site may contain links to third-party services, websites, mobile applications, and/or contain advertisements from third parties that are not affiliates with us – and which may link to other websites, services, or applications. While we endeavor to work with third parties that share our respect for user privacy, we are not responsible for the privacy policies or privacy practices of such third parties. Any information collected by third parties are not covered by this Privacy Policy. You are responsible for knowing when you are leaving the Site to visit a third-party website, service, or application and for reading and understanding the terms of use and privacy policy statements for each such third party. This Privacy Policy only governs information collected through the Site.
The Site is not intended for children, and we encourage parents and guardians to be aware of and monitor the websites visited by their children. Zeplug does not knowingly collect any Personal Information from children under 16 years of age. If Zeplug learns that a child under the age of 16 has submitted Personal Information to the Site without guardian or parental consent, we will take all reasonable measures to remove or delete such information as soon as practicable and not use such information for any purpose, except where necessary to protect the safety of the child or others or as required or allowed by law. If you believe a child under age 16 has provided us with Personal Information, please contact us as specified in the Contact Information section below.
Zeplug may retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. We are under no obligation to store such Personal Information indefinitely and, to the extent permitted by law, disclaim any liability arising out of, or related to, the destruction of such Personal Information.
We take the security of your Personal Information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or destruction. While we implement these measures, please note that 100% security is not possible, and we cannot guarantee that the security measures we have in place to safeguard Personal Information will never be defeated or fail, or that those measures will always be sufficient or effective.
We may provide public areas on the Sites, such as forums, blogs message boards, and chat rooms (“Public Forum”), where you can post information about yourself and others. Please exercise discretion and use caution with respect to your information, especially in such public areas. We do not control who reads postings on the Sites, or how they may use or disclose such information. If you choose to voluntarily disclose information on Public Forums, that information will be publicly available and can be collected and used by others.
From time-to-time, with your consent, we may display personal testimonials or customer reviews of yours received via email or as otherwise received from you by Zeplug. If you would like for us to remove your testimonial or customer review at any time, please contact us via the Contact Information section below, and we will promptly do so.
The Site is hosted in the United States. If you are visiting the Site from outside the United States, your Personal Information may be transferred to, stored, and processed in the United States in accordance with this Privacy Policy and applicable U.S. laws. Please note your Personal Information will be transferred, processed, collected, use, accessed, and/or stored in the United States, a country and jurisdiction that may not have the same data protection laws or rights as the country in which you reside, and subject to U.S. laws. Please do not provide your Personal Information to us if you do not want this information to be transferred or processed outside of your country, or if the laws in your country restrict such transfers. By using the Site, you consent to the transfer of your information to our facilities and the practices described in this Privacy Policy.
This section explains how we collect, use, and disclose Personal Information about users, customers, and visitors who reside in California (“consumers” or “you”). It also explains certain rights afforded to consumers under California’s Shine the Light law and the California Consumer Privacy Act of 2018 (“CCPA”), as revised and updated by the California Privacy Rights Act (“CPRA”). This section uses certain terms that have the meaning given to them in the CCPA including Personal Information.
Under California Civil Code Section 1798.83 (“Shine the Light”), California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Information, such as name, e-mail and mailing address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. To request the above information, please contact us as directed in the Contact Information section below with a reference to California Disclosure Information.
We may collect (and have collected during the 12-month period prior to the “Last Modified” date of this Privacy Policy) the above categories of Personal Information about you in the Collection of Personal Information section above.
We may use (and may have used during the 12-month period prior to the “Last Modified” date of this Privacy Policy) your Personal Information for the business or commercial purposes described in the Purpose of Collection section above.
During the 12-month period prior to the “Last Modified” date of this Privacy Policy, we may obtain (and may have obtained) Personal Information about you from the sources identified in the Collection of Personal Information section above.
We do not sell or share your Personal Information in exchange for monetary consideration; however, we may use tools described above such as Google Analytics, which may be interpreted as sharing your Personal Information. As such, please see the above Personal Information Automatically Collected and Choices sections for more information regarding opting out of use of these tools.
During the 12-month period prior to the “Last Modified” date of this Privacy Policy, we may have shared or disclosed the following categories of Personal Information about you for a business or commercial purpose with certain categories of third parties, as described below:
Categories of Personal Information that May Be Sold, Shared, or Disclosed | Categories of Third Parties to whom Personal Information May Be Sold, Shared, or Disclosed | Business or Commercial Purpose of Selling, Sharing, or Disclosing Personal Information |
Identifiers | · Subsidiaries and Affiliates · Service Providers and Contractors · Business Partners · Marketing Partners · Advertising Partners | · Market the Zeplug Services · Communicate with You · Monitor the Site · Respond to Inquiries and Fulfill Requests · Improve the Site · Support Business Operations · Fulfill Other Purposes |
Personal Information Categories Listed in The California Customer Records Statute (Cal. Civ. Code §1798.80(e)) | · Subsidiaries and Affiliates · Service Providers and Contractors · Business Partners · Marketing Partners · Advertising Partners
| · Market the Zeplug Services · Communicate with you · Monitor the Site · Respond to Inquiries and Fulfill Requests · Process payment · Improve the Site · Support Business Operations · Fulfill Other Purposes |
Internet or Other Electronic Network Activity | · Subsidiaries and Affiliates · Service Providers and Contractors · Business Partners · Marketing Partners · Advertising Partners | · Provide the Site · Monitor and maintain the Site · Improve the Site · Support Business Operations · Fulfill Other Purposes |
Under CCPA, consumers have certain rights regarding their Personal Information, as described below.
If you would like to exercise your California privacy rights, please refer to the Consumer Requests and Verification section below.
This section is applicable to residents of Virginia, Colorado, Connecticut, or Utah. If you are a resident of Virginia, Colorado, Connecticut, or Utah, you have certain rights described below. The following do not apply to individuals who do not live in Virginia, Colorado, Connecticut, or Utah on a permanent basis, individuals we do not collect personal information about, or individuals for whom all of the information we collect is exempt from the statutes. “Personal Data,” for purposes of this section regarding the rights of residents, means any information that is linked or reasonably linkable to an identified or identifiable natural person and does not include de-identified information or publicly available information.
This section applies only to Virginia, Colorado, Connecticut, or Utah residents to the extent their Personal Data is subject to the Virginia Consumer Data Protection Act (VCDPA), or the Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA) or any amendments or acts thereto upon their effective dates. The categories of Personal Data processed, the purposes of processing, the categories of Personal Data shared, and the categories of third parties to which Personal Data is shared are provided in the above sections of this Policy, including the chart depicted in the above section California Privacy Rights.
Virginia, Colorado, Connecticut, and Utah privacy law provides residents with specific rights regarding Personal Data, including:
If you would like to exercise any of the rights provided, please refer to the Consumer Requests and Verification section below.
We may not discriminate against you because you exercise any of your rights under CCPA, including, but not limited to:
You may request to exercise your rights of access, deletion, or correction under CCPA by contacting us as described in the Contact Information section below. To help protect your privacy and maintain security, we will take steps to verify your identity before processing your request. If you request access to or deletion of your Personal Information, we may require you to provide any of the following information: name, date of birth, email address, telephone number, or postal address. When you make such a request, you can expect the following:
You may designate an authorized agent to request any of the above rights on your behalf. You may make such a designation by providing the agent with written permission, signed by you, to act on your behalf. Your agent may contact us as described in the Contact Information section below to make a request on your behalf. Even if you choose to use an agent, we may, as permitted by law, require:
If you have made a request to access, correct, or delete your Personal Data under VCDPA and CTDPA, and we have declined to take action, you may appeal our decision within 45 days of the denial. When you make such an appeal, you can expect the following:
If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us via:
Email: info@zeplug.com
Mail: 1 Center Plaza, Ste. 425 Boston, MA 02108
Phone: +1 888-339-8428